System Not Producing or Underperforming
Evaluate inverter faults, failed microinverters, wiring, modules, electrical conditions and other causes of lost production.
Local help for existing solar systems
Did Your Solar Company Go Out of Business?
If your original installer closed, entered bankruptcy, left Florida or stopped responding, Sundial can evaluate the equipment currently at your property and explain the practical next steps.
We service many solar systems installed by other companies—including production problems, monitoring failures, inverter faults, unfinished project issues and equipment upgrades.
Florida State-Certified Solar Contractor · CVC56971
Existing solar system serviced by Sundial
System diagnosticsMonitoring restorationEquipment optionsLocal ongoing service
You still have options
A closed installer does not automatically make the solar equipment unusable.
The company that sold or installed a system is only one part of the project. Panels, inverters, microinverters, batteries and monitoring equipment may have separate manufacturers and warranty terms. Loans, leases and power-purchase agreements may also be controlled by different companies.
Sundial begins by identifying who controls what, diagnosing the installed system and explaining which service paths are actually available.
Common Problems After a Solar Company Closes
Monitoring App Offline
Determine whether the problem involves account access, internet communication, a gateway, discontinued equipment or a larger system fault.
Permits, Inspection or PTO Problems
Review available permits, inspection status, utility records and installed work before deciding whether Sundial can accept a new completion scope.
Monitoring shows the symptom
Diagnostics identify the cause.
A monitoring alert can help locate an affected device, but it does not replace system testing. Sundial uses monitoring information, equipment data and onsite diagnostics to determine whether the problem involves a microinverter, communication, wiring, module or another system condition.
Example of a real module-level production issue evaluated through system monitoring.
Local accountability matters
Bigger Does Not Always Mean More Dependable
Over the years, some homeowners chose a large national installer because they worried that a smaller local solar company might not be available in the future. Several of those same customers have since contacted Sundial after their original installer closed, left the market or stopped providing service. Some have told us they regret not choosing Sundial in the first place.
Company size alone does not guarantee long-term support. Sundial is a family-owned, Florida State-Certified Solar Contractor based in Ormond Beach. We have built our business around responsible installations, practical service and continuing to answer the phone when customers need help.
How Sundial Evaluates an Existing System
Gather Available Information
Original contracts, financing or lease documents, permits, PTO records, model numbers, monitoring details and recent utility bills provide useful context.
Identify and Diagnose
Sundial reviews the installed architecture and determines whether the immediate problem is production, communications, equipment, electrical or project status.
Define a New Scope
We explain available repairs, monitoring paths, equipment upgrades or other work that Sundial can responsibly perform.
Existing multi-inverter SolarEdge equipment evaluated for continued service and equipment planning.
Existing Enphase equipment carrying a former Lumio service label.
Companies Customers May Recognize
Central Florida homeowners have contacted service companies after closures, bankruptcies, acquisitions and market exits involving names such as Titan Solar Power, ADT Solar, Lumio and Atlantic Key Energy, Pink Energy/PowerHome Solar, Vision Solar and legacy SunPower.
These circumstances are not identical. Some businesses closed entirely, while others sold assets, changed ownership or exited residential solar. A company name on this page does not mean every former customer lacks support.
Dedicated SunPower help: Owners of legacy SunPower systems can visit Sundial’s SunPower-to-Enphase monitoring and equipment upgrades page for monitoring transitions, SolarBridge conversions and equipment-repowering options.
How Sundial May Be Able to Help
- Solar production diagnostics
- Inverter and microinverter evaluation
- Monitoring and communication troubleshooting
- Compatible replacement-equipment options
- Manufacturer-related diagnostics where applicable
- Battery-storage evaluation
- System modernization or expansion review
- Removal and reinstallation for roof replacement
What Sundial Does Not Automatically Assume
Hiring Sundial does not transfer another company’s workmanship warranty, unfinished contract, loan, lease, PPA, legal obligations, manufacturer approval or proprietary account access. We provide a new evaluation and define the work Sundial can perform from that point forward.
Solar Installer Out of Business FAQs
Can Sundial service panels installed by another company?
Yes. Sundial evaluates and services many systems installed by other companies. Available work depends on the equipment, condition, documentation, safe access, parts and manufacturer support.
Does my equipment warranty disappear when the installer closes?
Not necessarily. Manufacturer equipment warranties may be separate from the installer’s workmanship warranty. Coverage depends on the product, registration, documentation and applicable terms.
Do I still have to pay my solar loan or lease?
An installer’s closure does not automatically cancel a loan, lease or PPA. Contact the current lender or account owner and review the agreement. Sundial does not provide legal or financial advice or control those contracts.
Can Sundial finish an incomplete solar installation?
Possibly. Sundial must first review permits, inspections, utility status, equipment, financing and the work already completed before determining whether it can accept a new scope.
Where does Sundial provide existing-system service?
Sundial is based in Ormond Beach and primarily serves the greater Daytona Beach area. Our broader region extends from St. Augustine south to Titusville and west to Orlando, with work considered throughout the surrounding area based on scope.
Need a New Local Company to Evaluate Your Solar System?
Tell us who installed the system, what equipment information you have and what problem you are experiencing. Sundial will help determine a practical next step.