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Solar Owner Resources

HomeSolar Owner Resources

Sundial Solar Services

Solar Owner Support Center

Own a home with solar? Find trusted resources for monitoring access, ownership changes, utility accounts, and professional help with your existing system.

Florida license CVC56971

Not Sure What Solar System You Have?

Start with the name on your monitoring app, installation paperwork, or an equipment label you can safely see from the ground. Your panels, inverter, and battery may be made by different manufacturers.

Do not climb onto the roof or open electrical covers to identify equipment. Record the brand and model if visible; keep passwords and account details private.

SunPower

Check for SunPower on system documents or monitoring records. Older equipment branding can differ.

SMA

Look for SMA on the outside inverter label or installation documents.

Generac

Check equipment labels and documents for Generac. Record the product model as well.

Fronius

Look for Fronius on the outside inverter label or system documents.

Chilicon Power

Look for Chilicon Power on monitoring equipment or installation documents.

APsystems

Check monitoring equipment and installation records for APsystems.

Hoymiles

Check monitoring equipment and system documents for Hoymiles.

Sol-Ark

Look for Sol-Ark on the outside equipment label or installation records.

EG4

Check outside inverter or battery labels and installation records for EG4.

Logos and manufacturer names identify equipment only. Trademarks belong to their respective owners; their appearance does not imply endorsement or authorization of Sundial by a manufacturer.

Still not sure? We can help.

Tell us what you can see on the equipment or in your system documents. Sundial can help you work out the next step.

Request Equipment Identification Help

Photo uploads are not available yet. Please use the existing request form to describe your equipment.

Solar Monitoring & Ownership Transfers

Start with your equipment manufacturer. Monitoring access, warranty registration, and solar financing or lease agreements can require separate updates.

Official resource

SolarEdge

Use SolarEdge’s site-transfer resource to request monitoring ownership or user access. Have your site information and ownership documentation ready for provider review.

Provider fee: SolarEdge lists a $99 one-time fee for site ownership transfer or additional users. Reassigning monitoring to a new installation company is listed as free through SolarEdge.

SolarEdge Homeowner Transfer
Other SolarEdge account options

Installer monitoring site transfer assigns monitoring to a different installation company; it is separate from homeowner ownership transfer.

Register for SolarEdge services only if directed by SolarEdge or your service provider. If you have arranged Sundial assistance and are asked for our installer account ID, use 86372.

Official resource

Enphase

New property owners can request access to their Enphase system through the ownership-transfer process. Be prepared to provide your Site ID or Gateway serial number, property details, and proof of ownership.

Provider fee: Enphase lists a $199 one-time U.S. administrative fee. Enphase reviews the request and may ask for additional information.

Enphase Ownership Transfer
Official resource

Tesla

The process depends on whether your system is owned, financed, leased, or covered by a power purchase agreement. The system owner must initiate contract reassignment; buyers should coordinate with the seller and Tesla.

Fees and eligibility: Confirm contract-specific requirements with Tesla. Its $150 document-processing fee concerns certain UCC-1 release or subordination requests; it is not a universal ownership-transfer fee.

Tesla Ownership Guidance

Before you request a transfer: Confirm who owns the equipment and who holds the account. Share documents only through the provider’s secure process. Customer authorization and provider approval are required; Sundial cannot guarantee or complete a transfer on your behalf without the necessary authorization. Listed fees are provider charges, not Sundial service prices, and may change.

Can’t access your monitoring?

Start with your manufacturer’s sign-in or account-recovery options. If the system is still registered to a previous owner, use the matching ownership resource above. If you need help identifying the next step, request Sundial assistance. Do not share passwords or verification codes.

Utility & Net Metering

Use the utility shown on your electric bill. Transferring your electric utility account does not necessarily transfer an existing solar net-metering agreement. Confirm your enrollment and applicable export-credit arrangements directly with your utility.

FPL

Moving into a home with existing solar? FPL’s FAQ directs the new customer to apply for net metering and sign an interconnection agreement. Equipment changes can require additional documentation.

FPL Net Metering

Duke Energy Florida

Select Florida on Duke Energy’s site. Its grid-connection hub includes a dedicated ownership-transfer route and the current Florida interconnection portal. Confirm requirements for your existing system before applying.

Duke Florida Grid Connection

JEA

Review JEA’s solar and distributed-generation resources and ask JEA to confirm which program applies to your address. Existing net-metered systems and newer distributed-generation systems can have different terms.

JEA Solar & Net Metering

OUC

OUC’s rooftop-solar resource explains TruNet Solar, interconnection, and eligibility. It lists credit changes effective November 1, 2026; confirm your account’s treatment, especially after a property purchase.

OUC Rooftop Solar & TruNet

Check current terms: Export credits, application fees, insurance requirements, equipment eligibility, and transfer rules depend on the utility, system, and account history. These links are a starting point, not a promise of approval or a particular credit rate.

Solar Troubleshooting & Professional Assistance

Separate an account or app issue from an equipment concern. Keep a record of the message you see and when the issue started so support can assess it.

Monitoring or account access

Use the manufacturer resources above for ownership and access requests. For Tesla monitoring and energy-product support, use its official support center. Never send passwords or verification codes with a service request.

Tesla Energy Support

Production or inverter concerns

Note the equipment model, visible error message, and recent production history. Request a professional assessment for persistent faults or unexplained performance changes. Do not open electrical equipment or climb onto the roof.

Solar Repair & Maintenance

Roof work around solar

Planning a roof replacement? Discuss removal, storage, and reinstallation before roof work begins. The scope depends on the existing equipment and roof project.

Removal & Reinstallation

Free Resources: Follow the official manufacturer and utility instructions yourself. Accessing these guides is free; a provider may charge for the requested service.

Sundial Assistance: Request professional help with monitoring access, inspections, troubleshooting, or transfer-related administration through our existing quote form. We will confirm the scope, availability, and any optional Sundial service charges separately from manufacturer fees. Customer authorization is required; manufacturer and utility approvals remain with those providers.

Resources reviewed October 15, 2026. Provider processes, fees, and program terms may change. Confirm current requirements directly before paying a fee or submitting a request.